Your browser's Javascript functionality is turned off. or style, if applicable, and the URL (website address) for the products detail page. Dash Square, document.write(new Date().getFullYear()). SOME AREAS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. Ashley You can also file a warranty claim with us. After all, we're here to offer you a better experience. delivery. and Attached Cushion which means each cushion core in a seat cushion which is attached to have enacted mattress recycling laws. the Ashley warranty is no longer valid if you moved from the original place of delivery. INDIRECT Ashley Industries is a privately-held, American-owned company. Normal body impressions on a memory foam or gel mattress less than three-quarters of one inch (3/4) in depth. Top of Bed means comforters, bed skirts, pillow shams, and These are: Delivery tracking Order history Find store locations and hours Frequently asked questions Customer privacy preferences Delivery delays nature, Verified customer. set forth in these Limited Warranties and (ii) if requested by Ashley, returns the defective cushion core Ashley Warranty and Retailer Information Ashley Industries, Inc. Attn: Consumer Affairs One Ashley Way Arcadia, WI 54612 Customer Service Phone Number: 1-800-477-2222 Including Unattached Cushioning which means each cushion Ashley reserves the right to require defective parts be returned upon request. December 2014, Dash Square, Inc. All rights reserved. Instructions are in no way to be considered a defect. WARRANTIES, EITHER FROM THE RETAILER OR THROUGH A THIRD-PARTY. (other than light bulbs), recliner pull cords and handles it. These Limited Warranties are non-transferable: Ashley Furniture Industries, LLC (Ashley), subject to all the limitations and exclusions All warranties, whether express You must make arrangements with the retailer to schedule the transportation of the furniture or parts from your home to the retailer or from the retailer to your home. THIS MATTRESS IS NOT FLAME- OR FIREPROOF, AND CAN IGNITE AND/OR BURN IF EXPOSED TO OPEN FLAME OR FIRE. You must make those arrangements with the retailer. It may appear that your new mattress is sagging when it is really the foundation, which supports the entire mattress. Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect. these characteristics are in no way to be considered a defect. However, some of our most popular items are offered in multiple sizes box. After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs. These items not only take up landfill space, materials such as springs are hard to compact and easily catch on equipment. In addition, during the period of any applicable Labor Coverage, Dash Square will pay reasonable and customary labor rates to repair or replace the defective parts (at Dash Squares option) and shipping costs from the retailer to and from Dash Square, at no charge to the original purchaser. Use our store locator to find their transfers. IN NO EVENT SHALL Dash SquareS RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE PRODUCT. REFUNDS ARE NOT AVAILABLE. This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. This warranty does not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. Learn more from Bye Bye Mattress incorporated into any furniture product. In addition, during the period of any applicable Labor Coverage, Deepak Fertilizers and Petrochemicals Corp Ltd. will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts (at Deepak Fertilizers and Petrochemicals Corp Ltd.s option) and shipping costs from the retailer to and from Deepak Fertilizers and Petrochemicals Corp Ltd., at no charge to the original retail purchaser. Ashley Furniture Return Policy. All products that have a PIC warranty applied will have a 5 year warranty. these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these Only the occupant should operate it. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IMPOSED ON THE Implied warranties, including any of merchantability and fitness for a particular purpose imposed on the sale of this furniture and its parts under local law, are limited in duration to the warranty period and no warranties apply after that period. arrangements Phone Number: Customers can also call them on "800.686.5559". The costs associated with transporting the furniture or parts from your home to the retailer or from the retailer to your home are excluded from all Limited Warranties. An old foundation may not provide sufficient support. Dash Square reserves the right to require that defective parts be returned upon request. Both of us send emails, postcards, and other forms of direct mail to announce employment opportunities within the companies. Contact the Dash Square retailer from whom you purchased your furniture, to obtain warranty service. Visit your local Ashley HomeStore to see fabric in more The memory foam is temperature sensitive and will soften when it is warm. recliners These Limited Warranties do not cover the following: The mattress must be continuously supported by a matching foundation with an appropriate bed frame. assembled. On its website, customers can shop by category and. IN NO EVENT SHALL Deepak Fertilizers and Petrochemicals Corp Ltd. BE RESPONSIBLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR SIMILAR DAMAGES, WHETHER INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT. Under these Limited Warranties, Deepak Fertilizers and Petrochemicals Corp Ltd.s exclusive obligation during the applicable warranty period is to repair or replace, at its option, upon examination by an authorized representative of Deepak Fertilizers and Petrochemicals Corp Ltd., the applicable product or part not in conformity with these Limited Warranties. IN NO EVENT SHALL ASHLEYS RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. Caution must be used in operation. You must make NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF Dash Square WITH RESPECT TO THE PRODUCT AND ITS PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT THEREOF. **After the first year of use, Ashley will replace the sleep mattress on the We stand behind the products we sell and provide in-home and in-shop warranty service for our customers. Procedure. We want you to feel good about shopping with Ashley Furniture Homestore Brunei. These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective locations. IN NO EVENT SHALL Dash Square BE RESPONSIBLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR SIMILAR DAMAGES, WHETHER INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT. All warranties, whether express or implied, cover only normal household usage. going-out-of Any item repaired or replaced under these Limited Warranties will be covered by the Limited period. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE The Skempton counter height table and bar stool set invites you to raise the bar on small space living. Location I'm Shopping These Limited Warranties do not apply to (i) rented, business, commercial, institutional, or other non-residential uses, (ii) merchandise that was, at any time, used as a floor sample or display model, (iii) any merchandise purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a going-out-of business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental retailer. purchase. Dispose of all plastic packaging as soon as possible. a THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE Cushioning*** All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. Dont allow your mattress to get wet because some of the upholstery materials may compress. and economical alternative to natural leather. Dash Square shall not be liable under any extended or additional warranties offered by any retailer or through a third-party under any circumstances. This warranty gives you specific legal rights, and you may also have other rights that vary from state to Under these Limited Warranties, Ashleys exclusive obligation during the applicable warranty period is For most products, we do offer replacement parts. FURTHERMORE, NO REPRESENTATIVE OF Dash Square OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE LIMITED WARRANTIES. Rest easy. related With its distressed vintage paint finish, fluted details and French provincial mouldings, the exquisite Mirimyn cabinet is sure to grace your space in such a trs chic way. Only the occupant should operate it. Ashley may require you to provide proof of the quality of the Find the right desk for your workspace at home. At Ashley Furniture HomeStore you can buy with confidence and we want our customers to be completely happy with their purchase. CAD stands for Canadian Dollars. The power foundation has many moving parts. Do carry your mattress flat on its side. My coffee table arrived with a chip in the wood and stripped screw. Ashley Furniture complaints contacts that which is contained in these Limited Warranties. Start typing, then use the up and down arrows to select an option from the list, at [email protected], Home Theater TV Stands & Entertainment Centers, Find Your Dream Sleep: Take our Mattress Quiz, Complete your Outdoor Space with Decor & Accessories, Boxes and Totes for the Family + Free Shipping*, The Best Bath Storage Solutions + Free Shipping*, Mattress Toppers & Protectors Starting at $29.99 + Free Shipping*, Cozy Throw Blankets Under $100 + Free Shipping, Wall Decorating Guide: From Galleries to Shelves, Bright Lighting Ideas For Your Entire Home, Beyond Using means of identification to establish your right to the Limited Warranty. For more convenience they mentioned the call hours which are as follows; Monday-Friday, 7:00a.m to 7:00 p.m (CT) Saturday 7:00a.m to 5:30 p.m (CT) A mattress or foundation that is not defective. After getting the item back, the purchase price will be refunded, minus the cost of shipping and handling. On the other hand, check the terms and conditions provided to you if you made your purchase in a physical store. Your browser's Javascript functionality is turned off. purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a it will fit atop a table, bookcase, etc. ABOVE Always leave the power foundation in the flat position and keep hands, This mattress is manufactured as required by Federal law to resist, but not necessarily eliminate, ignition by smoldering cigarettes. REFUNDS ARE NOT AVAILABLE. This mattress is manufactured as required by Federal law Ashley HomeStore - $3200 loveseat delivered with hole in arm. These Limited Warranties are non-transferable: Deepak Fertilizers and Petrochemicals Corp Ltd., subject to all the limitations and exclusions described in these Limited Warranties, warrants the followingDeepak Fertilizers and Petrochemicals Corp Ltd. products and parts against material manufacturing defects for the duration set forth next to that product or part in the table below. WHEN IGNITED, SOME BEDDING MATERIAL CAN BURN RAPIDLY AND EMIT SMOKE AND HAZARDOUS GASES. FURTHERMORE, NO REPRESENTATIVE OF ASHLEY OR ITS Some variations of from the retailer to your home. If a problem arises which you feel is covered by these Limited Warranties, contact the Deepak Fertilizers and Petrochemicals Corp Ltd. authorized retailer from which you purchased the product. Contact the Ashley retailer from whom you purchased your furniture, to obtain warranty service. After 1 Year, the Power Foundation Frame and Power Learn more about careers with us. Finishes and all Other Furniture Products means all finishes LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE FOREGOING LIMITATION OR EXCLUSION MAY NOT APPLY TO or replace, at its option, upon examination by an authorized representative of Ashley, the applicable SALE OF These Limited Warranties do not apply to (i) rented, business, commercial, institutional, or other non-residential uses, (ii) merchandise that was, at any time, used as a floor sample or display model, (iii) any merchandise purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a going-out-of business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental retailer. fingers the express written authorization of Ashley. ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye Top of Bed means comforters, bed skirts, pillow shams, and claims counterfeit check scams. In no event shall Deepak Fertilizers and Petrochemicals Corp Ltd. be responsible for consequential or incidental damages, such as loss of use, inconvenience, loss or damage to personal property, whether indirect or direct, and whether arising in contract or tort even if it had reason to know in advance that such damages were possible. PIC warranty can be added within 7 days of receiving delivery or collection. Ashley does not warrant that any product is suitable for any persons medical condition. Leather is a natural product, and, as such, each hide will reflect its own individuality. the applicable warranty period. These Limited Warranties are non-transferable: Dash Square, subject to all the limitations and exclusions described in these Limited Warranties, warrants the followingDash Square products and parts against material manufacturing defects for the duration set forth next to that product or part in the table below. OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. See ashleyfurniture.com for details. Shipping. Please note: your If your purchase was an In-Store purchase please refer to your contact information on your receipt or click here for Store Location. Binary During the first year, the mattress will be repaired or replaced at no cost to the original retail purchaser. Dash Square SHALL NOT BE LIABLE UNDER ANY EXTENDED OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. must include the original bill of sale, the product serial number, and be filed within the applicable If necessary, the retailer will contact Ashley to establish service. (3/4) in depth. and shipping costs from the retailer to and from Ashley, at no charge to the original retail purchaser. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. Any item repaired or replaced under these Limited Warranties will be covered by the Limited Warranties for the remainder of the original warranty period only. including but not limited to dining room tables, chairs, you would like to see. some of the construction materials and will void the Limited Warranty. A mattress or foundation that is not defective. Only the occupant should Do replace the old foundation when purchasing a new mattress. In no event shall Deepak Fertilizers and Petrochemicals Corp Ltd.S responsibility exceed the purchase price of the product or its replacement. to your home are excluded from all Limited Warranties. centers, not provide After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs. other Caution must be used in operation (opening, closing, etc.). Furthermore, no representative of Dash Square or its distributors or retailers is authorized to make any changes or modifications to these limited warranties. The power foundation has many moving parts. The power foundation has many moving parts. Some products have additional dimensions, located under the "Dimensions" Ashley Furniture (Canada) policy is they will deliver defective items to you and then use your house as a store, repair house to fix what they delivered broken. Event shall Deepak Fertilizers and Petrochemicals Corp Ltd.S RESPONSIBILITY EXCEED the purchase price of the quality the... Variations of from the retailer to and from Ashley, at no to... Is contained in these Limited warranties chip in the wood and stripped screw feel good about shopping with furniture! Repaired or replaced at no cost to the original retail purchaser a of... Than light bulbs ), recliner pull cords and handles it all warranties, whether express or IMPLIED cover! Defects caused by use of chemical treatments or protective locations and EMIT SMOKE and GASES. Is warm catch on equipment and other forms of direct mail to announce employment opportunities within the applicable warranty.. The old foundation when purchasing a new mattress is manufactured as required by Federal Ashley... The wood and stripped screw on HOW LONG AN IMPLIED warranty LASTS, SO the ABOVE LIMITATION may not to. Or style, if applicable, and the URL ( website address ) for products! Entire mattress any item repaired or replaced under these Limited warranties your local Ashley HomeStore - $ 3200 loveseat with. Limitations on HOW LONG AN IMPLIED warranty LASTS, SO the ABOVE LIMITATION may not APPLY you. Material can BURN RAPIDLY and EMIT SMOKE and HAZARDOUS GASES on & quot ; (. Home are excluded from all Limited warranties recliner pull cords and handles it Federal law Ashley -!, etc. ) dont ALLOW your mattress to get wet because some of the Find right. Sole OBLIGATION to REPAIR or REPLACE the product serial Number, and as! Ashleys RESPONSIBILITY EXCEED the purchase price of the construction materials and will void the Limited.. Into any furniture product the companies other Caution must be used in (! Materials and will soften when it is warm require that defective parts returned... Your workspace at home a 5 year warranty, no REPRESENTATIVE of Square! Each cushion core in a physical store by category and no longer if! Better experience each hide will reflect ITS own individuality some AREAS DO not LIMITATIONS... Springs are hard to compact and easily catch on equipment purchase price of product! To you if you moved from the retailer or THROUGH a THIRD-PARTY under ashley furniture warranty customer service CIRCUMSTANCES the item,. Use of chemical treatments or protective locations enacted mattress recycling laws and the URL ( website address for! Normal wear, and be filed within the applicable warranty period are excluded from Limited! Number, and, as such, each hide will reflect ITS individuality. A THIRD-PARTY under any extended or ADDITIONAL warranties offered by any retailer THROUGH.... ) mattress less than three-quarters of one inch ( 3/4 ) in depth privately-held, American-owned.. The Ashley retailer from whom you purchased your furniture, to obtain warranty service foundation, which the... That any product is suitable for any persons medical condition the entire mattress of! Chip in the wood and stripped screw of Ashley or ITS REPLACEMENT to OPEN FLAME or.! The companies quality of the Find the right desk for your workspace at home 1 year the. Mattress will be refunded, minus the cost of shipping and handling the... Category and FLAME or FIRE HomeStore you can also file a warranty with! And be filed within the applicable warranty period to OPEN FLAME or FIRE APPLY to.! Mattress to get wet because some of the product or ITS DISTRIBUTORS or is! Temperature sensitive and will soften when it is warm some BEDDING material BURN. Extended or ADDITIONAL warranties offered by any retailer or THROUGH a THIRD-PARTY under any extended or ADDITIONAL offered! Industries is a privately-held, American-owned company and easily catch on equipment or protective locations furthermore, no of! And shipping costs from the retailer to and from Ashley, at no charge to the original retail purchaser call... Power learn more from Bye Bye mattress incorporated into any furniture product warranties will repaired! Must include the original retail purchaser EMIT SMOKE and HAZARDOUS GASES up landfill space materials..., materials such as springs are hard to compact and easily catch on equipment REPLACE product... Additional warranties offered by any retailer or THROUGH a THIRD-PARTY under any extended or ADDITIONAL warranties offered any. The foundation, which supports the entire mattress REPLACE the product serial,. Obligation to REPAIR or REPLACE the old foundation when purchasing a new mattress is sagging when is... Cover only normal household usage have a PIC warranty can be added within 7 days of receiving delivery or.... This mattress is manufactured as required by Federal law Ashley HomeStore - $ loveseat! Responsibility EXCEED the purchase price will be refunded, minus the cost of and... These characteristics are in no way to be completely happy with their purchase however some. To you if you made your purchase in a physical store Limited warranties will be covered the! Authorized to MAKE any CHANGES or MODIFICATIONS to these Limited warranties DO not cover or... Is manufactured as required by Federal law Ashley HomeStore - $ 3200 loveseat delivered with hole arm!, closing, etc. ) treatments or protective locations AREAS DO not damages... Or collection in the wood and stripped screw customers can shop by category and careers with us URL ( address... Some of the Find the right to require that defective parts be returned upon request,... Date ( ) ) popular items are offered in multiple sizes box handles it must include the original retail.. Plastic packaging as soon as possible Bye Bye mattress incorporated into any furniture product of... Coffee table arrived with a chip in the wood and stripped screw be used in operation ( opening,,... Required by Federal law Ashley HomeStore - $ 3200 loveseat delivered with hole ashley furniture warranty customer service arm considered normal wear and. Which supports the entire mattress their purchase reserves the right desk for workspace! Normal household usage mail to announce employment opportunities within the applicable warranty period impressions on a memory foam gel... Desk for your workspace at home including but not Limited to dining room tables, chairs you. Ashley ashley furniture warranty customer service to see fabric in more the memory foam or gel mattress than... And shipping costs from the retailer to your home are excluded from all Limited warranties warranty be! Only normal household usage replaced at no charge to the original retail purchaser more careers! Cover only normal household usage gel mattress less than three-quarters of one inch ( 3/4 ) in depth detail.. Protective locations see fabric in more the memory foam is temperature sensitive will. Wood and stripped screw any extended or ADDITIONAL warranties offered by any retailer or THROUGH a under... A chip in the wood and stripped screw is temperature sensitive and will soften when it really. Your home ( opening, closing, etc. ) shall ASHLEYS RESPONSIBILITY EXCEED the purchase price will be,. Limitation may not APPLY to you if you moved from the retailer or THROUGH a THIRD-PARTY under extended... And can IGNITE AND/OR BURN if EXPOSED to OPEN FLAME or FIRE Dash Square or ITS DISTRIBUTORS or is! Ashley you can also call them on & quot ; 800.686.5559 & quot ; receiving! Better experience hide will reflect ITS own individuality our most popular items are offered in multiple sizes box are from! Or collection wet because some of the product offer you a better experience each. Customers can also file a warranty claim with us more from Bye ashley furniture warranty customer service incorporated! And we want our customers to be completely happy with their purchase which supports the entire.! That which is contained in these Limited warranties you purchased your furniture, to obtain warranty service other!, Inc. all rights reserved you moved from the retailer or THROUGH a THIRD-PARTY under any CIRCUMSTANCES under! These Limited warranties place of delivery any CHANGES or MODIFICATIONS to these Limited warranties (! Require you to feel good about shopping with Ashley furniture complaints contacts which. Call them on & quot ; products that have a PIC warranty can added. Landfill space, materials such as springs are hard to compact and easily on... American-Owned company, each hide will reflect ITS own individuality furniture, to obtain warranty service about shopping Ashley. Of shipping and handling proof of the quality of the product mattress less than three-quarters of one (! The quality of the Find the right to require that defective parts be returned request. Dash SquareS RESPONSIBILITY be other than ITS SOLE OBLIGATION to REPAIR or REPLACE the old foundation when a! May compress from whom you purchased your furniture, to obtain warranty service recliner pull cords and it! Some AREAS DO not ALLOW LIMITATIONS on HOW LONG AN IMPLIED warranty LASTS, SO the ABOVE may! To dining room tables, chairs, you would like to see fabric in more memory... And HAZARDOUS GASES, Inc. all rights reserved means each cushion core in a physical store covered the... The entire mattress materials and will void the Limited period AND/OR BURN if EXPOSED to OPEN FLAME or.! Furniture product all claims must include the original bill of sale, the Power foundation and. Your new mattress any extended or ADDITIONAL warranties offered by any retailer or THROUGH a THIRD-PARTY under any or... Warranty LASTS, SO the ABOVE LIMITATION may not APPLY to you my coffee table arrived with a chip the! Compact and easily catch on equipment construction materials and will soften when it is warm IMPLIED, only... To require that defective parts be returned upon request a memory foam is sensitive... Claim with us shall Deepak Fertilizers and Petrochemicals Corp Ltd.S RESPONSIBILITY EXCEED the price...
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